All claims must be lodged with Select Home Services Limited within 14 days of goods receipt, quoting the order number and date. Select Home Services Limited shall, repair, replace or refund the purchase price of the goods, if applicable, in accordance with the Consumer Guarantees Act 1993- see our Terms and Conditions of Sale online for more details.
TERMS AND CONDITIONS OF SALE
IMPORTANT NOTICE -SET OUT BELOW ARE THE TERMS AND CONDITIONS OF SALE FOR ALL GOODS PURCHASED FROM
Select Home Services Limited (NZ COMPANY No. 1814903)
Select Home Services Limited (“The Seller”)
1.1 Definitions
In these terms and conditions, unless the context otherwise requires:
(a) “Buyer” means the Person or Organisation named in the relevant Sales Invoice, Instrument of Agreement or Quotation.
(b) “Business Day” means a day other than a weekend or public holiday in the place which the goods are delivered.
(c) “Consumer” has the meaning given in the Consumer Guarantees Act.
(d) “Consumer Guarantees Act” means the Consumer Guarantees Act 1993 (NZ).
(e) “Consumer Law” means the Sale of Goods Act 1908, the Consumer Guarantees Act, and the Fair Trading Act 1986, and any other relevant legislation relating to consumers.
(f) “Excluded Loss” means:
(i) in the case of loss or damage resulting from a breach of contract (including any contractual duty of care) loss of revenue; loss of profit; loss or denial of opportunity; loss of access to markets; loss of goodwill; loss of business reputation; loss arising from late delivery or failure to deliver goods; loss arising from any business interruption; increased overhead costs and any indirect, remote or unforeseeable loss occasioned by that breach, whether or not in the reasonable contemplation of the Buyer and the Seller at the time of the Quotation, Instrument of Agreement, Sales Invoice or any delivery of goods as being a probable result of the relevant breach; and
(ii) in the case of loss or damage arising from any tort (including negligence) which does not also constitute a breach of contract-indirect, remote or unforeseeable loss and, in the case of pure economic loss, loss not flowing directly from the commission of the tort.
(g) “Exclusive Goods” means any goods which are, at the Buyer’s request, embellished, embroidered, printed, machined, cut-to-size or specifically ordered for the Buyer.
(h) “GST” means the goods and services tax as imposed by the GST Law together with any related interest, penalties, fines or other charge.
(i) “GST Amount” means any Payment (or the relevant part of that Payment) multiplied by the appropriate rate of GST.
(j) “GST Law” means the Goods and Services Tax Act 1985, or, if that Act does not exist for any reason, means any Act imposing correlating to the imposition or administration of a goods and services tax in New Zealand and any regulation made under that Act.
(k) “Instrument of Agreement” means any instrument of agreement in which these terms and conditions are or are deemed to be incorporated.
(l) “Payment” means any amount payable under or in connection with a Quotation,
Instrument of Agreement or Sales Invoice including any amount payable by way of indemnity, reimbursement or otherwise (other than a GST Amount) and includes the provision of any non-monetary consideration.
(m) “Person” includes an individual, the estate of an individual, a body politic, a corporation, an association (incorporated or unincorporated) and a statutory or other authority.
(n) “PPSA” means Personal Property Securities Act 1999 (NZ).
(o) “Purchase Price” means the price for the goods set out in the relevant Quotation, Instrument of Agreement or Sales Invoice.
(p) “Quotation” means the form of quotation (together with any supporting documentation, including range plans or other proposals) submitted by a Seller to the Buyer in which these terms and conditions are deemed to be incorporated.
(q) “Sales Invoice” means the sales invoice issued by a Seller to the Buyer in which these terms and conditions are or are deemed to be incorporated.
(r) “Seller” in relation to any Quotation, Instrument of Agreement or Sales Invoice means
Select Home Services Limited or any of its Agents referred to in the Quotation, Instrument of Agreement or Sales Invoice to which the terms and conditions are incorporated
(s) “Tax Invoice” has the meaning given to that term by the GST Law.
(t) “Taxable Supply” has the meaning given to that term by the GST Law.
1.2 Interpretation
(a) Any special conditions specified on a Quotation, Instrument of Agreement or Sales Invoice shall, to the extent they are inconsistent with these terms and conditions, take precedence over these terms and conditions.
(b) Words importing the singular shall include the plural (and vice versa).
(c) If any provision of these terms and conditions is invalid and does not go to the essence of these terms and conditions, these terms and conditions should be read as if that provision has been severed.
These are the only terms and conditions which are binding upon a Seller with the exception of those otherwise agreed in writing by the Seller which are imposed by a statute such as the Consumer Law and which cannot be excluded. Any direction by the Buyer either verbal or written to procure goods or services from the Seller will be deemed as acceptance by the Buyer of these terms and conditions, despite any provisions to the contrary in the direction or any Purchase Order issued by the Buyer.
Payment to the Seller for goods is due at the time of purchase via the payment gateway on our website.
The Buyer shall inspect all goods upon delivery and shall within two (2) Business Days of delivery give notice to the Seller named in the relevant Sales Invoice or of any matter or thing by which the Buyer alleges that the goods are not in accordance with the Buyer’s order. Failing such notice, subject to any non-excludable condition implied by law, such as those in the Consumer Law, the goods shall be deemed to have been delivered to and accepted by the Buyer.
Return of goods (other than in situations where the Seller is required to accept a return of goods under the Consumer Law) must be approved by the Seller named in the relevant Sales Invoice or Instrument of Agreement. These authorised returns must be freight prepaid and will only be accepted if (unless otherwise agreed with the Seller) they are:
(a) In a saleable condition in their original packaging;
(b) Accompanied by documentation evidencing:
III. Reasonable detail regarding the reason for the return of the goods; and
(c) Returned within 14 days of supply.
(a) Unless previously withdrawn, a quotation is valid for 30 days or such other period as stated in it. A Quotation is not to be construed as an obligation to sell but merely an invitation to treat and no contractual relationship shall arise from it until the Buyer’s order has been accepted in writing by the Seller which provided the Quotation.
(b) No Seller shall be bound by any conditions attaching to the Buyer’s order or acceptance of a Quotation and, unless such conditions are expressly accepted by the relevant Seller in writing, the Buyer acknowledges that such conditions are expressly negative.
(c) Every Quotation is subject to and conditional upon obtaining any necessary import, export or other licence.
(d) Where, due to the act or request of the Buyer, the initial supply of Goods commences more than 3 months after the date of acceptance of a Quotation or an Instrument of agreement, Seller is entitled to submit a revised schedule of prices in relation to the supply of such Goods. Such schedule of revised prices (Price Revision Notice) must set out the basis for any price variation as between the initial Quotation/Instrument of agreement and the Price Revision Notice. Unless the Buyer provides written notice of its objection to such revised prices within 5 Business Days of receipt of the Price Revision Notice, the Buyer will be taken to have accepted the amendment to such prices on the terms set out in the Price Revision Notice. The Buyer is not entitled to unreasonably object to any price revisions undertaken in accordance with this clause.
The parties agree that:
(a) The Purchase Price is inclusive of GST;
(b) All other Payments have been calculated without regard to GST;
(c) if the whole or any part of any Payment is the consideration for a Taxable Supply (other than for payment of the Purchase Price)for which the payee is liable to GST, the payer must pay to the payee an additional amount equal to the GST Amount, either concurrently with that Payment or as otherwise agreed in writing.
(d) Any reference to a cost or expense in these terms and conditions excludes any amount in respect of GST forming part of the relevant cost or expense when incurred by the relevant party for which that party can claim an Input Tax Credit; and the payee will provide to the payer a Tax Invoice.
(a) Goods supplied by a Seller to the Buyer shall be at the Buyer’s risk immediately upon deliver to the Buyer, into the Buyer’s custody or at the Buyer’s direction (whichever happens first).The Buyer shall insure the goods from the time of that delivery at its cost against such risks as it thinks appropriate, shall note the interest of the Seller named in the relevant Sales Invoice on the insurance policy and shall produce a certificate of currency to this effect to that Seller upon request.
(b) Property in the goods supplied by a Seller to the Buyer under these terms and conditions shall not pass to the Buyer until those goods and other goods have been paid for in full.
(c) Until the goods have been paid for in full:
(i) The Buyer shall store the goods in a manner which shows clearly that they are the property of the Seller which supplied them; and
(ii) The Buyer may sell the goods, in the ordinary course of its business, as agent for the Seller and shall account to the Seller for the proceeds of sale (including any proceeds from insurance claims). These proceeds must be kept in a separate bank account.
(d) The Buyer irrevocably authorises each Seller at any time to enter onto any premises upon which:
(i) The Seller’s goods are stored to enable the Seller to:–inspect the goods;
and/or–if the Buyer has breached these terms and conditions, reclaim the goods;
(ii) The Buyer’s records pertaining to the goods are held to inspect and copy such records.
(e) The Buyer and each Seller agree that the provisions of this clause apply notwithstanding any arrangement under which that Seller grants credit to the Buyer.
(f) Each party consents to the other perfecting any security interest under these terms and conditions which arises by operation of the PPSA in any property by registration under the PPSA and agrees to do anything reasonably requested by the other party to enable it to do so.
(g) The Buyer agrees that nothing in sections 114 (1) (a), 117 (1) (c), 133 and134 of the PPSA will apply to these terms and conditions or any transactions undertaken here under. The Buyer further agrees that its rights as debt or in sections 116, 119, 120 (2), 121,125, 126, 127, 129,131 and 132 of the PPSA will not apply. The Buyer waives the right to receive a copy of the verification statement confirming registration of a financing statement or financing change statement relating to any security interest under these terms and conditions.
The Seller reserves the right to suspend or discontinue the supply of goods to the Buyer on reasonable grounds without being obliged to give any reason for its action.
From time to time, the Seller may decide (in its absolute discretion) to cease stocking particular goods (Discontinued Goods). Where the Seller knows that Discontinued Goods are currently the subject of an order, Instrument of Agreement or Quotation with the Buyer, the Seller will:
(a) Provide reasonable notice to the Buyer of its decision to cease stocking Discontinued Goods;
(b) Use reasonable endeavours to ensure that quantities of Discontinued Goods that are the subject of an order at the date of giving notice under paragraph (a) will be supplied to the Buyer in accordance with that order;
(c) Offer to supply the Buyer with any similar goods to the Discontinued Goods that the Buyer has continued to stock (the price and terms of such supply to be agreed between the parties),
Each Seller reserves the right to make part deliveries of any order, and each part delivery shall constitute a separate sale of goods upon these terms and conditions. A part delivery of an order shall not invalidate the balance of an order.
The Seller will not provide rain checks in respect of any goods ordered by the Buyer. If the Buyer orders goods that the Seller does not have in stock at or after the time the order is placed, then the Seller will contact the Buyer who may, at its election:
(a) Accept delivery of the ordered goods at any later date after which the Seller has been able to source the goods ordered;
(b) Select an alternative product (chosen by the Seller) to be supplied in place of the goods ordered at the lower of the price of the goods ordered and the alternative goods; or
(c) Be refunded the amount of the goods ordered that are not in stock. The Seller reserves the right to limit the sale of goods to reasonable commercial quantities typically sought by a small-to-medium sized organisation.
A Seller’s Quotation or Sale Invoice is made on a supply only basis. Any training in the use of the goods or other fitting services (if any) is at the expense of the Buyer unless otherwise specified in writing by the Seller.
(a) To the extent permitted by statute, any performance data provided by the Seller, a supplier or manufacturer is an estimate only and should be construed accordingly.
(b) Unless agreed to the contrary in writing, each Seller reserves the right to supply an alternative brand or substitute product that has characteristics that are materially consistent with the goods offered when necessary.
(c) Buyer must not, without Seller’s written consent, alter, remove or obliterate any labels which are attached to or incorporated in the goods.
(a) Upon acceptance of an order by a Seller that Seller will seek confirmation of the period of shipment or delivery. If any variation has occurred in the quoted period, that Seller will notify the Buyer.
(b) A delivery charge may apply to all deliveries with the exception of back order deliveries which are part of an original order that has been partly fulfilled.
(c) Delay or default in delivery does not entitle the Buyer to cancel any order.
The Seller reserves the right to:
(a) refuse to supply goods where the value of the goods ordered in by the Buyer is less than the Seller’s minimum supply value(as notified by the Seller to the Buyer from time to time); or
(b) (With the consent of the Buyer) increase the aggregate price payable for the goods ordered by the Buyer such that the price is at least equal to the Seller’s minimum supply value.
(a) The Seller is entitled to conduct a review of all pricing set out in any unfilled Instrument of Agreement on or before the end of each 12 month period covered by that Instrument of Agreement.
(b) Whilst it is the intention of the Seller to hold pricing constant, the Seller reserves the right to revise pricing where:
(c) In all cases justification for price variations will be provided.
If the performance or observance of any obligations of any Seller is prevented, restricted or affected by reason of a force majeure event including strike, lock out, industrial dispute, raw material shortage, breakdown of plant, transport or equipment or any other cause beyond the reasonable control of the Seller, the Seller may, in its absolute discretion give prompt notice of that cause to the Buyer. On delivery of that notice the Seller is excused from such performance or observance to the extent of the relevant prevention, restriction or effect.
If these terms and conditions are not strictly observed by the Buyer, the Seller may in its absolute discretion, refuse to supply to the Buyer and the Seller shall not be liable to the Buyer for any loss or damage the Buyer may sustain as a result of such refusal. The costs of collection of any amounts outstanding under any Sales Invoice (together with the fees of any mercantile agent or lawyer engaged by the Seller)following such refusal to supply become due and payable by the Buyer immediately upon notice of such refusal to supply being provided to the Buyer by the Seller.
Unless otherwise agreed in writing, the Buyer shall have no right to cancel an order which has been accepted by a Seller. If a right of cancellation is expressly reserved to the Buyer, such right of cancellation must be exercised by notice in writing from the Buyer to the Seller with which the order has been placed not later than 7 days prior to the estimated date of shipment by the manufacturer or that Seller as the case may be. Unless otherwise agreed between the Buyer and Seller, upon cancellation prior to shipment any deposit paid by the Buyer shall be forfeited to the manufacturer or Seller (as the case may be). Despite the cancellation of any order for any reason, the Buyer must still purchase from the Seller any goods ordered by the Buyer which constitute Exclusive Goods (whether in store, in transit or being manufactured) which were procured or ordered by the Seller before such cancellation, unless otherwise agreed in writing by the Seller.
(a) Buyer shall immediately notify the Seller in writing of any defect in the goods supplied by the Seller. The Buyer shall not carry out any remedial work to allegedly defective goods without first obtaining the written consent of that Seller to do so. The provisions of this clause 20(a) do not constitute a warranty in relation to the quality or fitness of the goods, or require the Seller to repair or replace goods, or offer a refund in relation to goods, in circumstances other those set out in Consumer Law (to the extent that the Consumer Law applies to the goods).
(b) Except as expressly set out in this Agreement and the Consumer Law, the Seller makes no warranties or other representations under this Agreement. The Seller’s Liability in respect of these warranties, representations, undertakings and guarantees is limited to the fullest extent permitted by law.
(c) Without limiting clause 20(b), where the Seller sells goods to the Buyer, and the Buyer purchases them as a Consumer (as defined under the Consumer Law), then the Consumer Law provides certain guarantees in relation to the goods. The rights of the Buyer buying goods as a Consumer include those set out in clause 20(d) below.
(d) Where goods are supplied to Consumers under these terms and conditions that supply is subject to guarantees that cannot be excluded under the Consumer Law. In these circumstances, the Buyer is entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The Buyer is also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
(e) Where the Buyer is acquiring, or holds itself out as acquiring, goods for the purposes of a business in accordance with the Consumer Guarantees Act, the Buyer acknowledges the Consumer Guarantees Act will not apply to the supply of goods under these terms and conditions and the Buyer will not assert any rights or claims against the Seller under the provisions of the Consumer Guarantees Act. The Buyer acknowledges that this paragraph (e) is fair and reasonable.
(f) To the extent permitted by law and subject always to paragraph (d), the liability, if any,
of the Seller arising from(i) breach of any implied conditions or warranties,(ii)failure to comply with a statutory guarantee under the Consumer Law, or (iii) otherwise in connection with these terms and conditions (including, in negligence or any other tort or otherwise howsoever), shall at the Seller’s option be limited to:
(i) The replacement of the goods or resupply of the goods by the Seller, or the cost of replacement or resupply of the goods; or
(ii) The repair of the goods, or the cost of repair of the goods.
(g) Subject to clause 20(c) and otherwise to the extent permitted by law, the Seller shall not in any circumstances be liable to the Buyer under or in connection with these terms and conditions, or in negligence or any other tort or otherwise howsoever, as a result of any act or omission in the course of or in connection with the performance of these terms and conditions, for or in respect of any Excluded Loss.
(h) Nothing in these terms and conditions is intended to have the effect of contracting out of the provisions of the Consumer Guarantees Act 1993 except to the extent permitted by that Act, and these terms and conditions are to be modified to the extent necessary to give effect to that intention.
(a) Nothing in these terms and conditions creates any right, title or interest in any intellectual property right (including trademark, copyright, patent or registered design) (Intellectual Property) in favour of the Buyer with respect to any goods supplied under these terms and conditions.
(b) Unless the parties otherwise agree in writing, the ownership of all Intellectual Property supplied or created by the Seller in connection with or as a result of the performance of these terms and conditions will vest in the Seller.
(c) The Buyer indemnifies the Seller from and against all losses, claims, liabilities, demands and expenses (Claims) arising from or relating to the use or infringement any third party’s Intellectual Property to the extent that such Claim relates to or is in connection with any Intellectual Property provided to the Seller by the Buyer in connection with these terms and conditions.
A Seller may, at any time and from time to time, alter these terms and conditions. Any variation to these standard terms and conditions will not apply to any contract for a specified term that incorporates a version of these standard terms and conditions released prior to the variations.
To the fullest extent permitted by law, the United Nations Convention on Contracts for the International Sale of Goods (Vienna 1980) known as the Vienna Sales Convention does not apply to the contract comprised by these terms and conditions nor do any of the terms and conditions express or implied by the Vienna Sales Convention form part of the contract.
These terms and conditions and any contract including them shall be governed by and construed in accordance with the laws New Zealand and the Seller and the Buyer submit to the non-exclusive jurisdiction of the Courts of New Zealand.
ADDITIONAL CONDITIONS OF QUOTATION AND SALE OF INDUSTRIAL GAS PRODUCTS OR RENTAL EQUIPMENT
These additional standard terms and conditions (Additional Terms) apply to all supplies of Industrial gas products (and associated rental equipment or services) by the Seller. Unless otherwise noted, these Additional Terms apply in addition to, not to the exclusion of, the Select Home Services Limited Standard Conditions of Quotation and Sale (Standard Terms).
In addition to the terms already defined in the Standard Terms, the following terms are given the meanings set out below, unless the context otherwise requires:
(a) “Date of delivery” means: (a) in respect of Goods: the date upon which the Goods are supplied to Buyer; and (b) in respect of Services: the date the Services are rendered; (b) “Goods” refers to all goods supplied by or rented from Seller including all forms of gas and Rental Equipment;
(c) A person is “Insolvent” if: (a) it is (or states that it is) unable to pay its debts when they fall due; (b) it is bankrupt; or(c)it takes any step to obtain protection or is granted protection from its creditors under any applicable legislation, or a liquidator, administrator, receiver, manager or receiver and manager is appointed to the person or any of its assets or undertakings, or anything analogous or having substantially similar effect to any of the events specified above happens under the law of any applicable jurisdiction;
(d) “Services” refers to all services provided by Seller to Buyer and includes the delivery, installation and maintenance of Goods;
(e) “Supply” includes: (a) in respect of the Goods: supply (inclusive of re-supply) by way of sale, loan or rent; and (b) in respect of the Services: render.
27.1 In addition to clause 5 of the Standard Terms, and subject to any non-excludable rights under applicable legislation, Goods will not be accepted by Seller as suitable for credit unless Buyer:
(a) Supplies the invoice number and date;
(b) Returns the Goods in their original unmarked condition and in the same undamaged packing material and with all the documentation such as instruction sheets; and
(c) Pays all transportation costs applicable to the return of the Goods (including any additional handling fee charged by Select Home Services Limited). Seller may require Buyer to pay a replacement fee (as reasonably determined by Seller) in respect of Goods not accepted by Seller as suitable for return, or which are otherwise not returned due to being lost.
27.2 Where Buyer elects to return Goods to Seller, Buyer must ensure that the Goods are returned in a safe condition (complying with all relevant legislation) as regards the risk to persons handling them and to persons in the vicinity and as regards the risk of damage to the Goods themselves.
27.3 Other than in situations where the Seller is required to provide are found under the Consumer Law, no refunds or credit will be given where Goods have been altered, damaged or lost while in Buyer’s custody.
28.1 To the extent permitted by statute, the liability, if any, of the Seller arising from the breach of any implied conditions or warranties, or failure to comply with a statutory guarantee under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 and any other relevant legislation relating to consumers in New Zealand, in relation to the supply of goods other than goods of a kind ordinarily acquired for personal, domestic or household use or consumption, shall at Seller’s option be limited to:
(a) In the case of Goods:
(i) The replacement of the faulty Goods or the supply of equivalent goods;
(ii) The repair of the Goods;
(iii) The reimbursement of the cost of the repair of the Goods; and
(iv) The payment of the cost for the repair of the Goods; and
(b) In the case of Services:
(i) The supply of the Services; or
(ii) The reimbursement of the cost of having the Services supplied again.
29.TERMINATION AND REMEDIES FOR BREACH
29.1 Seller may immediately terminate the supply of Goods or Services by notice in writing to Buyer if:
(a) Any payment owed by Buyer is outstanding for more than seven (7) days after the due date;
(b) Buyer breaches any of the Standard Terms or these Additional Terms; or
(c) Buyer is or becomes Insolvent.
